To send SMS campaigns from an Alphanumeric Sender ID, start by navigating to the Settings menu, and then select the SMS sub menu.
From here:
- Stay on the Sending & Receiving tab.
- Under the Use an Alphanumeric Sender ID section, within the Submit your Alphanumeric Sender ID for verification box, type in the text and numbers you want to use. *
* Alphanumeric Sender ID's must be 3-11 characters long, and you need to include at least one letter.
- Tick the I acknowledge that I have the right to use this Alphanumeric Sender ID box to confirm that you are legally permitted to use your selected number.
- Select Verify
Your requested number will then go to verification stage (to confirm that it meets spam act requirements), during which time you will see: Your request is being verified
Verification of Alphanumeric Sender ID's can result in two outcomes:
-
Approved: You will see Your request has been approved
If you have credits in your account, you can use your Alphanumeric Sender ID to send SMS campaigns. -
Denied: If there is a reason why we cannot approve your chosen Alphanumeric Sender ID you will see: Your requested Alphanumeric Sender ID has been denied. Please check your email for more details.
An email will be sent to you detailing these reasons.
* SMS is currently only available to a small section of AU mortgage users.
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