To delete a communication category*, start by navigating to the Settings menu (1) and then select the Email sub menu (2). From here:

• From your list of current communication categories, locate the one you wish to delete.
• Select the Delete option adjacent to it (3).

You will then see one of the three following prompts:

1. 1. If the communication category is currently in use (i.e: you have emails assigned to this category), but you have other communication categories available, you will be given the option to re-assign the emails, and continue on to the delete confirmation.
      
   2. If the communication category is not currently being used with any of your emails, you will see a confirmation prompt, asking you to type "DELETE" (in capitals) within a box, and then select Delete to complete the request.
      
   3. If the communication category is currently in use, and you do not have any other communication categories, you will be advised that you are unable to delete this communication category.
      

* Communication categories can be managed by Admins only.
As well as deleting them, they can also edit or add them.