When required, Users can be given the ability to share campaigns with members of their group or brand.* This functionality is useful for corporate, brokerage or brand level users, wishing to give their agents (located in one or many offices) the ability to quickly access and use campaigns that they have created.
* Contact the ActivePipe Support team to discuss enabling campaign sharing in your User account.
Only Users can have this functionality enabled, as Admins can already delegate campaigns to Users within their office.
To share a campaign, start by navigating to the Campaigns menu.
From here:
- Locate, or create the campaign you would like to share. Select more to the right of the campaign name to see the options available.
- From the options, select Share *
* Share will only be visible in enabled accounts. Contact the ActivePipe Support team to discuss.
- Within the sharing options, you can choose to share with:
- Offices;
- Individual Users;
- And/or Teams (manually created groups of users or organisations) *
* Teams will only be visible in enabled accounts. Contact the ActivePipe Support team to discuss.
Select Offices to share with
Select the Offices tab:
- Within the box, start typing an office name.
- Select the correct office from the list of dropdown matches, then select Add.
- Repeat this to share with additional offices.
Alternatively, you can share with all offices by selecting the +Add All link. If you want to share with all offices except for one or two, select +Add All, and then use the x to the right of any listed office to remove them.
- Select a different tab (e.g.: Users) to add others to share with, or if you have added everyone you want to share with, select Next
Select Users to share with
Select the Users tab:
- Within the box, start typing a User name or email address.
- Select the correct User from the list of dropdown matches, then select Add.
- Repeat this to share with additional Users.
- Select a different tab (e.g.: Offices) to add others to share with, or if you have added everyone you want to share with, select Next
Select Teams to share with
Select the Teams tab:*
* Teams will only be visible in enabled accounts
- Within the box, start typing a Team name.
- Select the correct Team from the list of dropdown matches, then select Add.
- Repeat this to share with additional Teams.
- Select a different tab (e.g.: Users) to add others to share with, or if you have added everyone you want to share with, select Next
Completing the share
After selecting Next, you will see a review of who you have selected to share this campaign with.
To complete the share:
- If you would like to inform newly added recipients that this campaign is being shared with them, tick the box to send them a notification email (anyone you have shared with previously will not receive the notification). *
* If you are sharing with an office or Team, all members within the group will receive a notification email.
For anyone that this campaign was shared with previously, if the campaign has been updated in anyway, the campaign will be updated in their account.
- Optionally, add a message to tell those you're sharing with more about the campaign or why you're sharing it.
- Select Save
Email notifications will then be sent (if ticked), and the campaign will become available to all selected recipients within the "Shared Campaigns" tab of their ActivePipe account. *
* Learn more about accessing a shared campaign.
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