There are two ways Users* can send an email to contacts with a particular contact tag:
Send via Quick Send
Start by navigating to the Emails menu. Create a new email, or click on an email from your saved list.
From here:
- Once in the email editor, select Quick Send (if you have just created the email you will need to Save first to enable the Quick Send button).
- Within the Choose recipients module, the Search for Contacts, Tags & Audiences option is the default.
- Start typing in the tag you would like to send to.
- Select the correct tag from the list of matches in the dropdown.
- Add more tags if you wish by repeating this process.
- In the Date & Time module, select when you would like to send, e.g: Send Immediately
- Select Send
Send via Campaigns
Start by navigating to the Campaigns menu. Create a new campaign.
Once in the campaign builder:
- Within the Choose recipients module, the Search for Contacts, Tags & Audiences option is the default.
- Start typing in the tag you would like to send to.
- Select the correct tag from the list of matches in the dropdown.
- Add more tags if you wish by repeating this process.
- In the Date & Time module, select when you would like to send, e.g: Send Immediately
- Click Send
Send to more than one type of contact
If you would like to send to more than one type of contact - e.g: a tag and an individual contact, just select both:
* Admins have the options to Send to All Contacts, or Audiences
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