If you have recently sent a campaign, but have since added some new contacts to your database that you would like to receive the campaign (without sending it to the existing contacts again), you can do so in a couple of ways:
- You can send to individual contacts via a new campaign or Quick Send (the best option if you only have a few contacts to reach and you know their names/emails). *
- You can send to all contacts added after the previous send, by filtering by subscription date (an easier option if there are a lot of new contacts to send to).
Send to individual contacts *
To send to one or more individual contacts, you can do so in two ways:
Send via Quick Send
Start by navigating to the email you want to re-send via the Emails menu.
Once in the email editor:
- Check the email for any dynamic content changes since the last send to confirm you're still happy with it.
- Click Quick Send
- Within the Choose recipients module, click the Contacts, Tags & Audiences button.
- In the search box, start typing in the name or email of your new contact. ActivePipe will show matching contacts in the dropdown beneath.
- Select the correct contact.
- Repeat these steps if you would like to send to more than one contact.
- In the Date & Time module, choose to either Schedule immediately or pick a date/time in the future.
- Click Send
Send via Campaigns
Start by navigating to Campaigns menu.
- Create a new campaign.
- Within the Choose recipients module, click the Contacts, Tags & Audiences button.
- In the search box, start typing in the name or email of your new contact. ActivePipe will show matching contacts in the dropdown beneath.
- Select the correct contact.
- Repeat these steps if you would like to send to more than one contact.
- In the Date & Time module, choose to either Schedule immediately or pick a date/time in the future.
- In the Send Email module, select the email that was previously sent (click Edit to check it for any dynamic content changes since the last send to confirm you're still happy with it).
- Click Save & Activate
* This is currently only available at user level. If you are an admin, first switch to a user level account to facilitate this option.
Send to new contacts by filtering by subscription date
To send this way, you will firstly need to create a new audience.
Starting in the Audiences menu:
- Click Create Audience.
- Click the Select New Filter dropdown, and choose Subscription Date.
- Choose the time period - i.e: Is after
- Select the date on which the previous campaign was sent.
- Click Apply Filters
- Once all applicable contacts are found, click Save Audience and give your new audience an appropriate name, e.g: Weekly Listings - subscribed after 1 Sept
- Click Save.
From here, you can re-send the email in two ways:
Send via Quick Send
Navigate to the Emails menu and find the email you want to re-send.
Once in the email editor, click the Quick Send button. From here:
- Within the Recipients module, click the Search for Contacts, Tags & Audiences button.
- In the search box, start typing in the name of your new audience. ActivePipe will show matching audiences in the dropdown beneath.
- Select the correct audience.
- In the Date & Time module, choose to either Schedule immediately or pick a date/time in the future.
- Click Send
Send via Campaigns
Start by navigating to Campaigns menu.
- Create a new campaign.
- Within the Choose recipients module, click the Contacts, Tags & Audiences button.
- In the search box, start typing in the name of your new audience. ActivePipe will show matching audiences in the dropdown beneath.
- Select the correct audience.
- In the Date & Time module, choose to either Schedule immediately or pick a date/time in the future.
- In the Send Email module, select the email that was previously sent (click Edit to check it for any dynamic content changes since the last send).
- Click Save & Activate
Comments
0 comments
Please sign in to leave a comment.