For users in Canada, or communicating with Canadians, it is important that you comply with CASL (Canada's Anti Spam Legislation). This means that you must have consent to communicate with contacts via email (or SMS).

To support you in complying with this, when your ActivePipe email is about to be sent, all chosen recipients will be checked for consent. *

* For Users in Canada with MoxiEngage contact integrations.

If any are found to have no consent, i.e.: consent has never been obtained, or consent has expired, the email will not be sent to them (as opposed to being blocked or unsubscribed).

To be able to send to these contacts in future, you will need to go to Engage to (re)obtain their consent.

Learn more about CASL on the Canadian Government website.