You can use animated gifs in your ActivePipe emails, however not all email clients support them. This will mean that they animate for some recipients, and not for others.
For example, Outlook 2007, 2010 and 2013 (as of Nov 2018) will not show the animation, they will display only the first frame.
For this reason we suggest that when creating an animated gif, you place your most important image in that first frame, so that if the animation is not shown, the recipient still gets the message you want to convey.
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