What can we help you with?
The ActivePipe Dashboard
High Value - What does this mean, and how is it useful?
High Value: Highly Interactive
High Value: Up & Coming
What is Intent? How is it determined? How is it useful?
See all 24 articles
How do I create an email?
Editing an email
Panels in the email builder
The panel editing toolbar
The text editing toolbar
How do I exclude properties with undisclosed prices?
See all 97 articles
Emails: Adding and filtering properties
Using SmartMatch within Insights panels
Add properties to an email
Add or edit a feature property
Change or add images to a Feature Property panel
Change Property Grid or Property List panel images
How do I automatically fill a property panel?
See all 55 articles
When will my mortgage newsletters and RBA updates be sent?
What is a Campaign?
How do I create a campaign?
Campaign Modules - Schedulers
Campaign Modules - Triggers
Campaign Modules - Conditions
See all 57 articles
Viewing contact loan information
How are my contacts added to ActivePipe?
How CRM integration can help streamline your communications
Which contact CRMs does ActivePipe integrate with?
How often does ActivePipe sync with my CRM?
Upload contacts using a CSV file
See all 83 articles
An introduction to Contact Tags
Types of Contact Tags
How can I see all the contacts that have a particular tag?
Create a new Contact Tag
Delete a Contact Tag
Add a contact to a tag
See all 11 articles
What is an Audience?
How do I create an Audience?
Add existing contacts to an audience
Adding new contacts to existing audiences
How can I see all the contacts currently within an Audience?
Why have some of my audiences disappeared?
See all 18 articles
The Properties menu
Search for a property to use in your email
Find a property to see its reporting
How do I generate and print a property report?
How can I save and share a property report?
Download a List: Most engaged contacts
See all 9 articles
An Introduction to ActivePipe SMS
Getting started with SMS
SMS sending number options
Add SMS credits to your account
Create and send an SMS campaign
Who can I send SMS campaigns to?
See all 10 articles
An Introduction to HomePrezzo
What do I need to get started with HomePrezzo?
Edit or create HomePrezzo content
Add HomePrezzo content to your email
Using HomePrezzo content in Images, or Text & Images panels
Suburb lifestyle videos
See all 12 articles
Accessing campaign reporting
Campaign Report: Overview
Campaign Report: Interactions
Campaign Report: Views
Campaign Report: Metrics
Download a list
See all 30 articles
Accounts and Settings
How can I contact ActivePipe support?
Tracking your support requests
When is live chat available?
What are the access levels in ActivePipe?
What is a User?
What is a BSO or Admin?
See all 70 articles