To communicate with your unassigned contacts, start by navigating to the Office-wide account through the user switcher toggle. Then navigate to the Campaigns menu.
- Click Create Campaign.
- Within your Recipients module, click Browse
- Click on the Audiences tab.
- Tick Unassigned.
- Click Apply.
- Then complete your campaign, e.g: add Date & Time and Send Email modules.
* If you would like to replicate any campaigns already saved in your User or Admin accounts to send to your unassigned contacts, contact Support for assistance.