When a contact has both buying and leasing preferences
If you enable matching contact requirements and have a contact's preferences for both buying and leasing, the Listing Type property filter will determine which set of preferences ActivePipe will match to.
To check or update these settings, start by navigating to the email editor, and clicking on the relevant property panel to make it active (the auto feed toggle will be switched on).
From here, click on the Define Properties button.
Under the Basic tab, check the current selection under Listing Type (1).
If the listing type is set to Sale, the panel will match to the most recent set of (sale) buyer preferences.
If the listing type is set to Lease, the panel will match to the contact's lease preferences.
If Any or Both is selected, the panel will match to the most recently updated buyer preferences.
When a contact has multiple sets of preferences
If multiple sets of buyer or leasing preferences exist for an individual contact, the property panel will match to the most recently recorded set of preferences.