When a contact submits a private showing/inspection request, as an Admin you can choose whether this notification is sent just to the contact owner, or the listing agent as well.*
* The default notification setting for Australian accounts is to send to both the contact owner and the primary listing agent. US accounts always send to the contact owner (only).
To update your preference, start by navigating to the Settings menu, and then select the Office Settings sub menu.
Under Inspection Request (1) you will see the two options:
- Send to contact owner
- Send to listing agent
To send only to the contact owner, select Send to contact owner.
To send alerts to both the listing agent and contact owner, chose Send to listing agent.
The contact owner will then be notified when a contact requests an inspection from the listing agent.
Once you have updated your preferences, click Update.