As an admin, you can quickly and easily remove a user (e.g: an agent) from a campaign.
Starting in the Campaigns menu, find the campaign you would like to edit and click on it.
Once in the campaign editor:
- Click Pause if your campaign status is Running or Scheduled (otherwise you will not be able to make any changes).
- In the Users module, click the x Remove option next to the user/s you wish to remove from the campaign.
- Within the Date & Time module, if the time previously selected to send out your email is now in the past, it will be outlined in red. Choose a new time to send - either Schedule Immediately, to send the email as soon as you click the Save & Activate button, or Schedule for a specific date and time using the day/date and time drop downs.
e.g: If this is your Weekly Listings Campaign, and you usually send it at 2pm on a Wednesday, just choose the closest upcoming Wednesday to keep your regular schedule.
- Click Save & Activate to restart your campaign.