Contact profiles provide an invaluable source of information on each person in your database, ranging from high level contact details, to in-depth engagement tracking.

You can access a contact's profile either by:

• Clicking on them from one of your contact lists (e.g: Highly interactive Contacts or Most Engaged Contacts);
• Or you can search for someone through your Contacts menu.

Search for a contact

To find a particular contact, start by navigating to the Contacts menu.
From here, either:

• On the Overview tab, select the quick search option and start typing in the contacts name, email, or CRM ID. From the dropdown list of matches, select a contact.

OR

• Select the Contact List tab.
• Within the Search bar, type in the contacts name, email, or CRM ID, then press Enter or Search.
• From the list of matches, select a contact.

Once within a contacts profile you can navigate between tabs to see the contact's: 

• Information
• Timeline
• Property Interactions

and for some users:

• Smart Matches

* If your contacts are managed within ActivePipe, you can also edit a contact's profile